PURCHASE TERMS AND CONDITIONS
Terms and Conditions for Custom Built Furniture
Please read these terms and conditions carefully before placing an order for custom built furniture. These terms and conditions outline the rights and responsibilities of both the customer and the furniture manufacturer or retailer. By placing an order, you agree to be bound by these terms and conditions.
Order Placement: To initiate the custom furniture order, you are required to provide accurate specifications, dimensions, materials, and any other necessary details. A written agreement, including a detailed description of the furniture design and cost estimate, will be provided for your approval before production begins.
Payment: A deposit, typically Fifty Percent of the total cost, is required upon placing the order. The remaining balance is due upon completion of the furniture and before delivery or collection. Accepted payment methods will be communicated to you during the ordering process.
Changes and Modifications: Any changes or modifications to the agreed-upon furniture design must be communicated in writing and approved by both parties. Changes made after production has begun may incur additional costs and delay the completion of the furniture.
Production and Delivery Time: The estimated production and delivery time will be communicated to you during the ordering process. However, unforeseen circumstances or factors beyond the manufacturer’s control may cause delays. In such cases, the manufacturer will make reasonable efforts to inform you of any delays and provide updated timelines.
Quality and Craftsmanship: The furniture will be built according to industry standards and with the utmost care and craftsmanship. However, as custom furniture involves individualized designs and handcrafted elements, slight variations in color, texture, or wood grain may occur and should be considered natural characteristics rather than defects.
Cancellation and Refunds: If you wish to cancel your order, you must do so in writing before production begins. Deposits may be non-refundable, depending on the stage of production and costs incurred by the manufacturer. Once production has started, cancellation may result in a partial or no refund, determined on a case-by-case basis.
Delivery and Installation: The furniture will be delivered to the address specified in the order. Delivery charges, if applicable, will be communicated to you during the ordering process. If installation is required, it will be the customer’s responsibility to provide it, or if local to our headquarters. to provide suitable access to the premises and ensure that the area is prepared for installation.
Care and Maintenance: Proper care and maintenance instructions will be provided with the furniture. It is your responsibility to follow these instructions to ensure the longevity and condition of the furniture. Failure to follow the care instructions may void any warranties or guarantees provided by the manufacturer.
Warranties and Guarantees: The manufacturer may provide warranties or guarantees on the custom furniture. The specific terms and duration of these warranties or guarantees will be communicated to you at the time of purchase. Any claims or issues related to warranties should be reported to the manufacturer in writing within the specified warranty period.
Limitation of Liability: The manufacturer’s liability for any damages, defects, or losses arising from the use of the custom furniture is limited to the repair, replacement, or refund of the furniture at the manufacturer’s discretion. The manufacturer will not be held liable for any consequential, incidental, or indirect damages.
Intellectual Property: The furniture design, including any intellectual property associated with it, remains the property of the manufacturer or designer. You agree not to replicate, reproduce, or use the design without the express written permission of the manufacturer.
Governing Law and Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Tehachapi, California. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Tehachapi, California.